FAQ'S

DO YOU OFFER AFTERPAY?

Yes, We sure do. We love to make our gifts and boxes available to all. See below to what AFTERPAY is. 

 IVE PLACED MY ORDER, WHATS NEXT?

Firstly thank you soo much for your support. 

If you organised a personalised gift you will hear from me within 1-2 business days with a draft of your design (this will just be an outline of the wording). This may be delayed if the font type (cursive or bold) and colour lettering isn't put on the notes at the checkout. Once design is approved printing and compilation of the order will be competed (I hope this process will be completed with in 1-2 weeks)

If you have chosen a ready to go product with no personalisation you will hear from me within 1-2 weeks with your tracking details 

**These times are just a guide, I always aim to have them out as quick as possible. 

HOW LONG IS PRODUCTION TURN AROUND?

As all our boxes are handmade and personalised please allow a maximum of 2 weeks for your order to be shipped. We aim to have it out within a week or less but sometimes we are waiting on fresh product deliveries.  From there it is standard postal time to reach you (Please refer Australia Post or Sendle for current shipping times). We do not have any control on the postal service times. 


I HAVE A PARTICULAR DATE I NEED DELIVERY BY. CAN YOU HELP?

Yes, we sure can. Please let us know in advance and we will discuss with you and do our best to get it done and sent to reach you by your certain date. Submit a question on the CONTACT US page to get the discussion started. 

 

WHO DO YOU USE FOR SHIPPING? 

We use a selection of companies to ship our products with. We mostly use SENDLE and AUSTRALIA POST and only offer an Express Shipping option at a flat rate. (Please refer Australia Post or Sendle for current shipping times). We do not have any control on the postal service times.

We do have a same day COURIER option for Melbourne local only (Please contact us for quotes for this service) 

** Please consider the current postal times due to the current COVID-19 virus **

 

𝘊𝘖𝘜𝘙𝘐𝘌𝘙 𝘚𝘌𝘙𝘝𝘐𝘊𝘌 𝘶𝘴𝘦𝘥 𝘧𝘰𝘳 𝘴𝘢𝘮𝘦 𝘥𝘢𝘺 𝘪𝘯 𝘔𝘦𝘭𝘣𝘰𝘶𝘳𝘯𝘦 𝘖𝘕𝘓𝘠 (𝘗𝘳𝘪𝘤𝘪𝘯𝘨 𝘷𝘢𝘳𝘪𝘦𝘴𝘵𝘩𝘦𝘳𝘦𝘧𝘰𝘳𝘦 𝘱𝘭𝘦𝘢𝘴𝘦 𝘤𝘰𝘯𝘵𝘢𝘤𝘵 𝘶𝘴 𝘧𝘰𝘳 𝘢 𝘲𝘶𝘰𝘵𝘦).

𝘈𝘭𝘸𝘢𝘺𝘴 𝘪𝘧 𝘺𝘰𝘶 𝘢𝘳𝘦 𝘶𝘯𝘴𝘶𝘳𝘦 𝘰𝘯 𝘸𝘩𝘢𝘵 𝘴𝘦𝘳𝘷𝘪𝘤𝘦 𝘺𝘰𝘶 𝘴𝘩𝘰𝘶𝘭𝘥 𝘤𝘩𝘰𝘰𝘴𝘦 𝘰𝘳 𝘩𝘢𝘷𝘦 𝘢 𝘥𝘦𝘭𝘪𝘷𝘦𝘳 𝘣𝘺𝘥𝘢𝘵𝘦 𝘱𝘭𝘦𝘢𝘴𝘦 𝘢𝘴𝘬 𝘢𝘯𝘥 𝘸𝘦 𝘸𝘪𝘭𝘭 𝘥𝘪𝘴𝘤𝘶𝘴𝘴 𝘺𝘰𝘶𝘳 𝘰𝘱𝘵𝘪𝘰𝘯𝘴

 

CAN YOU CATER FOR CORPORATE GIFTS? 

Yes, we would love to help. Get the discussion started on our CONTACT US page and would love to discuss your options to suit your budgets.